Therm-a-rest® LuxuryLite® Cots
MetroWild Rolling Carry-On and/or External Frame Backpack
BigStik Carbon Hiking Staff. The lightest + Lifetime Breakage Warranty.
The only ultralight external frame backpack
NEW UltraLite TakeAwayChair - $7 - Indoor/Outdoor
Stuff-It UltraLite Pillow
Please refer to the label that came with your LuxuryLite cot for warranty information. In 2012 Cascade Designs purchased the patent and manufacturing rights to the LuxuryLite Cot. If your LuxuryLite cot is a Thermrest brand product, please go to http://cascadedesigns.com/Service/Warranty-and-Repair for warranty details.
Free Trial -- For up to 30 days after we ship the product, if you don't like it, contact us by email or phone within 30 days of delivery for return instructions. When we receive the product in like-new condition we will issue a refund for the price of the product less $10 or the actual shipping charges, whichever is greater. The Free Trial applies to only one of each product.
Lifetime Warranty -- LuxuryLiteŽ offers a lifetime warranty against (1) manufacturing defects in materials or workmanship and (2) failure to function as advertised. This Warranty applies only to products manufactured by LuxuryLite.com. We will repair or replace any product or component when you return the defective item to us. You are responsible for shipping charges.
Not Covered -- This warranty does not cover normal wear and tear, acts of god, abuse or alteration.
How To -- To obtain service under our warranty, return the product to us after contacting our customer service department via email (at the bottom of this page) for return authorization. Note: We require that all products returned for warranty or repair be clean; if cleaning is required, we will charge you $25. If after inspection we determine that the product or component was defective, we will repair or replace it free of charge. If your LuxuryLite.com product needs service or repair that is not covered under warranty we will provide the necessary service at a reasonable charge.
Shipping -- Most products are in stock and will ship within 5 business days. If not, you will receive an email with the details of your order's delivery. Orders are shipped via UPS and/or US Post Office. Shipping charges are not refunded if a product is returned. You pay return shipping for warranty claims.
Features of LuxuryLite.com products are protected by Patents and Patents Pending.
All Photographs and text - Copyright 2014.
2307 Whitetail Lane
Lake Jackson, Texas 77566
Questons? Call 979.900.6280 ask for Bruce.